User Terms

*Due to the volatile steel market, prices may be subject to a steel surcharge.*

The steel surcharge is an additional cost and is not reflected in displayed product pricing.

User Policies For Online Shopping 

Conveniently shop online 24/7 for all your material handling needs. You may also order by phone, fax, email or postal service. A service representative can assist you with your order, provide a quote, or answer any questions you may have. Additional instructions about your order may be entered under the “Special Instructions or Comments about Your Order” during the checkout process. 

Please note that factory minimums may apply.

Customer Service 

W.W. Cannon, LLC
2653 Brenner Drive
Dallas, TX 75220

Call: 1-800-442-3061
Hours: Monday – Friday 8:00am – 5:00pm CST 

Payment Options 

We accept Visa, MasterCard, Discover and American Express. All payments must be made in US dollars. Your credit card will be processed prior to all shipments. 

Product Pricing  

Prices displayed on this site are current at the time of entry and may change without prior notice. You will be invoiced at the prevailing prices when we receive your order.  

User Compliance 

By obtaining or using any of the products or services offered by W.W. Cannon, the customer is bound by and must comply with this policy in its entirety. Use of W.W. Cannon’s online shop and services assumes that the customer has read the terms and agrees to abide by its contents herein. Use of a customer account and online catalog shall constitute your approval and compliance with this policy. 

All statements, information and data given are believed to be accurate and reliable, but are presented by W.W. Cannon without guarantee, warranty or responsibility of any kind, expressed or implied. Statements or suggestions concerning possible use of products are made without representation or warranty that any such use is free of patent infringement and are not recommendations to infringe upon any patent. The user should not assume that all the safety measures are indicated or that additional measures would not be required. 


Warranties may be invalidated by any misuse of the products. Determining the adequacy of any product for any intended purpose is the sole responsibility of the buyer. No warranty shall be created by any statement made throughout this website for the advertisement or promotion of any product. Any claim for consequential or incidental damages arising out of or connected to the manufacture, sale, delivery or use of any product found throughout our online catalog shall in no event be W.W. Cannon’s liability. In all events, W.W. Cannon’s liability shall be limited to and shall not exceed the purchase price paid for the products by the buyer.