Privacy Policy

Privacy Policy 

W.W. Cannon is committed to ensuring that your privacy is protected. We respect and protect your privacy. Should you provide certain contact information, be assured that it will only be used in accordance with this privacy statement. Please feel free to purchase products, use our forms and/or contact us knowing your personal information is protected.  

We invite you to contact us if you have questions about this policy. You can reach us by mail, phone, or e-mail as shown below: 

W.W. Cannon, LLC
2653 Brenner Drive
Dallas, TX 75220

Call: 1-800-442-3061
General Email: [email protected]
Customer Service Shop Email: [email protected]
Hours: Monday – Friday 8:00am – 5:00pm CST 

Data Collection 

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible). 

We collect aggregate information on what pages consumers access or visit through web server logs. This process is to help us analyze our site. Our web server logs do not identify who a visitor is, collect email addresses, or other personal information. 

The information we collect is used for internal review and is then discarded. It is used to improve the content of our Web page, or to customize the content and/or layout of our site for each individual visitor. 

Cookies 

Cookies are small data files which record information and are stored on your hard drive while you are browsing our site. We only use cookies to record session information, such as keeping track of items that are added to the shopping cart in our online catalog. 

Information You Provide Us 

Some information volunteered by our visitors is collected and kept. This includes survey information and/or site registrations, product specification inquiry forms, and the e-mail addresses of those who purchase products through our online catalog. 

We do not sell or share any of your information with a third party, and we do not partner with or have special relationships with any ad server companies. We never provide the e-mail addresses of our visitors to anyone else. 

The only exception being when an order is placed using our online catalog. Then we will share sufficient information with the freight company to facilitate shipment of the product ordered. If a product needs to be shipped from one of our suppliers, we will provide them only the shipping and product information needed to have the products you have ordered shipped to your address. 

Customer Contact Data 

Postal addresses 

If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. 

If you do not wish to receive such mailings, please let us know by calling, e-mailing, or writing to us using the contact information shown at the top of this page. 

Telephone numbers 

If you supply us with a telephone number, we will only contact you by telephone as required to take care of a request you made for more information, or to facilitate an order you placed with us in our online catalog. 

E-mail Addresses 

If you supply us with an e-mail address, we will use it to take care of a request you made for more information or to facilitate an order you placed with us in our online catalog. We may also e-mail you from time to time within the strict limits of Federal Can-Spam law. 

Future Use 

If our information practices change at some time in the future we will post the policy changes to our Web site; on this page, to notify you and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. 

If there should be an issue or concern about this security policy, please notify us using the contact information at the top of the page, and we will work with you to resolve any issues.